Software Development Testimonials

The team is open to requests and always willing to discuss and resolve any issues that arise. The items are delivered within a reasonable time, and sometimes the outcome exceeds expectations. We found everything satisfactory.

*instinctools delivers great work at a reasonable price, and they are very flexible with cost options. I was also impressed with how the project was structured in terms of their expertise: they literary gave us access to experts and professionals that openly shared their knowledge with us. These facts make them stand out as true, honest, and diligent professionals.

The project management was highly professional and extremely structured. Transparent plans were drawn up and metrics were used each week to show progress and risks. Whenever there was a change to the plan, sometimes at very short notice, maximum effort was put into realizing the plan.

Onboarding of the team was done very quickly - the team "hit the ground running" and was very quick in picking up their tasks, understanding them, and delivering on them.

PM was very professional and well maintained. Goals and timelines were set and understood clearly. On most tasks and epics - where there were no external blockers during development and testing - they were able to deliver on time and even exceeded our estimates.

The project met all the requirements, and was completed within time and budget. Our team productivity improved immediately. We have been able to expand the scope of our responsibilities without increasing the size of the team.

We can now also work more intelligently with our documentation. The robust system has also allowed us to handle challenges quickly and effectively.

Instinctools helped identify a significant amount of customer-impacting bugs prior to the software's release. They were very autonomous, proactive, professional, and always open to help. They leveraged their technical skills to provide the support needed.

Instinctools does deliver on time and budget. The company proactively asks how they can support our efforts and provide ideas how to help us with very good candidates with expertise that either we requested or that instinctools identified to be missing.

*instinctools’ solid project management team is one of the reasons why we like working with their team. Their developers fit well into our own organizations and deliver all requirements without missing a deadline. If a deadline was moved, it was mostly due to the clients’ own restrictions.

I’d also add that they’ve been extremely flexible and understanding in every situation that we’ve encountered. During COVID-19, we had to adjust our expectations for our clients, and there was an overall uncertainty about what was going to happen. *instinctools stayed adaptable so that we could scale up or down depending on the work.

We're pleased with *instinctools. Their business analysts are exceptional. They serve as the spokespeople between technology and business, representing both sides effectively. 

We work with a time and effort contract, but it's not an open budget. The team is dependable when it comes to managing time and finances, consistently staying within the designated budget.

I'm most impressed by *instinctools' transparency and open communication. We can quickly get on a call whenever there are issues without any hidden agendas. I appreciate their authenticity.

We were very satisfied with *instinctools’ services, and our clients loved the new system. For instance, a few years ago, our German client bought a system that used custom software, which was difficult to integrate with our client’s backend and warehouses. *instinctools got this job done.

They managed to move around 10 shops and worked for the entire brand — it’s now one of the top-performing brands with shops in Germany and Europe. 

What we always liked about them was they were very invested in the project. They looked for market trends and came up with ideas on how to improve the shops and add new features and functionalities.

The *instinctools team exhibits the flexibility and professionality required for young companies. You can rely on their tested structures and processes that integrate nicely with your internal workflows. Being able to grow your team quickly with experienced professionals that start delivering value immediately and without a long interview process is a huge help. And personally, you will be working with a team of kind and interesting people.

We were very satisfied with their project management and delivery approach. Working with *instinctools agile development team, having transparent processes and clear communication, we’ve managed to finish delivery phases on time. They also participated in decision-making processes, being a part of our internal team.

They are very responsive and effective in customizing the system, trying to engineer and offer the best fit solution.

The project was launched on time and within budget. The cooperation with *instinctools was very helpful, and we extended it with the senior dev till Mai 2021 at least. Their project management style was very well organized with clear summary of the tasks and time used. Their communication was very direct, helpful, and pleasant.

We were impressed with how everything is organized and communicated, the affordable costs, skills, reliability and availability.

I was pleasantly surprised that there was no need for hand-holding and project management from our side. This, paired with their understanding of Android development, provides a competitive advantage, especially compared with other vendors that require very detailed specifications.

We were also VERY impressed by their flexibility around the contract wording. Our legal team was adamant about specific changes, and at some point, during the contract negotiations, I thought it was the end of the line. So when Instinctools accommodated our requirements, I was happy, relieved, and impressed.

*instinctools was available almost all the time when we needed it. They spent quality time and provided quality work for us, which we've appreciated. If we had any questions regarding the organization, *instinctools addressed it. We initially used GitHub for the collaboration but moved to the Atlassian suite.

They are organized. We did not experience issues with communication, and they were always responsive to requests and questions. We were not expecting things to go as smoothly as they have.

Their project management effectively eliminated any human language barriers and ensured that all development tasks were done in a timely manner.

Their staff was able to quickly learn all the various technologies we had to work with in order to implement the features we required. Additionally, they focused on delivering top quality features instead of just implementing them within the initial and less-detailed feature specifications.

The first impression that a company makes is very important to me. *instinctools took our code and showed up with a first result without asking too many questions. This assured me that they knew their stuff. It is rare to find companies as proactive as they are, but they take the time to really understand the problem before they begin trying to solve it. 

We have managed to obtain quality expertise at a good price. *instinctools is able to deliver good quality without micromanagement.

We've been very happy with the resources we've gotten from *instinctools. They have been very knowledgeable and communicative. They're also very efficient with their time. They rarely miss deadlines, and the features they develop come with very few issues.

*instinctools is a professional and well-organized group, from representatives to project managers, giving us the overall confidence that they'll be responsive to our needs.

*instinctools are simply the best when it comes to Eclipse technology and content management. They supported us in achieving some of our main development targets by delivering high quality results on time and within budget. Their team provided a very cooperative and productive environment and contributed many creative ideas towards the best use of Eclipse technology.

With growing documentation requirements, we saw a need for a tool that would help us to manage our product documentation based on the DITA standard efficiently and comfortably, as well as publish the documentation in different formats. With DITAworks, we found the right solution, and, after careful analysis, the *instinctools team was able to bring the tool into our production environment in a short time.

I think the best thing about them is that they were always willing to get the job done, whether it was working really late or taking our feedback and implementing it. Our team is pretty demanding, and they met most of our expectations. I’d say just their general work ethic and making sure that we were always happy with the end product was great.

They weren’t satisfied with just doing the bare minimum, that’s the main thing that set them apart in my mind.

Mercedes-Benz Group AG new Global Buying System GLOBUS has now an effective web-based help function and user support. We have chosen *instinctools’ innovative GateOne solution because it satisfied our needs in terms of multilingual content, flexibility and scalability.

It's been nice having the ability to communicate one on one with their developers and designers. If I have an idea or a challenge or something that I want to look into, I can always approach them and they'll research to find the answers if they don't already know it. They seem to always hit the spot.

From a purely development perspective, they are very strong. We recently had them do a project for one of our clients, a very large American auto manufacturer, and the client was very happy with the results.

They’re producing results that are comparable to U.S. quality without charging U.S. rates. That might sound simple, but to a business that’s trying to do mobile app development, that’s extremely important.

The team reacts fast and flexible. All the reports are full and timely. All the issues are transparent and concrete.

All of the projects, in which *instinctools developers augmented our staff were completed on time and on budget with exceptional quality.

*instinctools surpassed our expectations and were in all aspects far superior to the offshore development companies we've worked with in the past.

Their customer service is phenomenal. *instinctools consistently went above and beyond to ensure the project's success, often going outside of the agreed scope.